kurla matka
kurla matka
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This app is available for your device
kurla matka
This app is available for your device
Contact
+91 2500269031
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kurla matka?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This eliminates the need for a password or email login, making it convenient and secure.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again and wait for the designated time. If the OTP still doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, please submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the kurla matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds are not eligible for withdrawal. Withdrawals can only be made from the amount earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your KYC details in the app, which should include saving your Aadhar card, UPI, and bank details. This will ensure a smooth and secure transaction. Filling out this information is a necessary step to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a time frame of 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, potentially causing a wait of up to 24 hours. This delay is isolated to the payment processing stage, not the overall service completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. This means the bonus itself cannot be withdrawn, but any winnings from games played with the bonus can be cashed out. The account holder can withdraw the earnings from games played with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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